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Outbreak Response

COVID 19 Outbreak Response

IMPORTANT INFORMATION

Fiveways Surgery is committed to your safety during a COVID-19 outbreak.  The Delta variant is very contagious. Patients must follow the instructions below during an outbreak.

We have made the following decisions to protect you during the time of an outbreak:
  1. You may not attend the clinic if you have any symptoms that could be attributable to COVID-19 (see below). You do not need a referral for a COVID-19 test. We can conduct a telehealth consult to advise you during this time. Testing locations can be found here for Qld Health sites; here for Respiratory clinics, or via Sullivan and Nicolaides, QML or 4Cyte 
  2. There will be no long face to face consultations during this time. Mental health consults will be conducted via phone or video consults.
  3. Telehealth (video or phone) is preferred for consultations where an examination is not required.
  4. Patients must wear an appropriately fitted mask at all time.  Failure to comply may result in the termination of the doctor-patient relationship.
  5. There is a zero tolerance policy for abuse, intimidation or aggressive behaviour towards our staff.
  6. The Covax clinic will operate differently. There will be no consultations or questions answered during this time. Turn up only if you wish to receive your vaccine. For Dose 2, patients who come with a partner, friend or family member can wait for 15 minutes in their car or outside and alert us if any symptoms occur. If there are no symptoms they may leave.

Telehealth for all possible viral illnesses

What are the symptoms of COVID-19?

The symptoms of COVID-19 are wide ranging, and everyone who gets the virus will experience it a little differently.

A person can experience just one symptom or mild symptoms, or severe symptoms that require urgent medical attention.

A person can also have COVID-19 and be infectious but not feel or show any symptoms (this is known as asymptomatic).

The most common symptoms of COVID-19 include:

  • fever (37.5C or higher)
  • night sweats or chills
  • coughing
  • fatigue
  • sore throat
  • headache
  • runny nose or congestion

Other symptoms of COVID-19 include:

  • muscle or joint pain
  • loss of smell
  • loss of taste
  • diarrhoea
  • vomiting or nausea
  • loss of appetite

Severe symptoms of COVID-19 include:

  • shortness of breath or difficulty breathing
  • chest pain or pressure
  • loss of speech or movement

If you have severe symptoms, call triple-0 for urgent medical help.

For more information about COVID-19, call the free 24-hour National Coronavirus Helpline on 1800 020 080.

To check your symptoms online, visit the Australian Government’s healthdirect Coronavirus (COVID-19) Symptom Checker.

Thank you for helping us to keep our patients and our community safe while maintaining access to critical General Practice care.

Your understanding and patience is appreciated.

Fiveways Surgery

Thank You

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